We appreciate that the beginning of your UK immigration journey can be time consuming and confusing.
Our commitments to you include:
We respond within 24 hours to request information via email or telephone
We will arrange a complimentary 15 minute consultation with one of our advisors at your earliest convenience
We agree a clear plan of action and follow up in writing to confirm the next steps
We will continue to work with you on any other advice you may need
We remain your point of contact throughout your immigration process until you receive a positive decision on your application.
This is followed up with a formal client care letter setting out our advice